Zona Hotelera Rentals Mexico Quintana Roo Cancun Zona Hotelera

JW Marriott Cancun Resort & Spa | Resort in Cancun

| 9.2 (1009 Reviews) |  1 Bathroom
Zona Hotelera Resort | JW Marriott Cancun Resort & Spa

Resort in Zona Hotelera, Cancun

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Blvd. Kukulcan, Km 14.5, Lote 40-A, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Free toiletries
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Free rollaway beds
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Bed sheets
  • Slippers
  • Desk
  • LED light bulbs
  • In-room massage
  • Water-efficient showers only
  • Energy-saving switches
  • Iron/ironing board
  • Safe
  • Turndown service
  • Recycling
  • Phone
  • Free newspapers
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 4 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 8:00 AM–11:30 AM: USD 40 per person
  • Minibar
  • Coffee/tea maker
  • Champagne service
Parking
  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Low-height door lock
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Grab bar near toilet
  • Elevator door width (inches): 39
  • Lever door handles
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible spa
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Transfer shower
  • Wheelchair-accessible business center
  • Toilet grab bar height (inches): 31
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
  • Hand-held showerhead
  • Wheelchair-accessible registration desk height (inches): 36
  • Low-height view port in door
Activities
  • Golfing
  • Indoor pool
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • 24-hour fitness center
  • Children's pool
  • Shopping
  • Fitness classes
  • Playground
  • Full-service spa
  • Pilates classes
  • 3 outdoor pools
  • Yoga classes
  • Shopping mall
  • Tennis
Entertainment
  • Premium channels
  • Pay movies
  • Cable channels
  • LED TV
General
  • Conference space
  • Meeting rooms
  • Business center
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Front-desk safe
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Spanish
  • English
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • No plastic coffee stirrers
  • Vegan dining options
  • Romance packages available
Guest Services
  • Indoor pool
  • Laundry facilities
  • Children's pool
  • Free cribs/infant beds
  • Playground
  • 3 outdoor pools
  • Free rollaway/extra beds
  • Wedding services
  • Concierge services
  • Laundry facilities
  • Change of towels (on request)
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Change of bedsheets (on request)
  • Turndown service
  • Hair salon
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
Outdoors
  • Terrace
  • Beachfront location
  • Garden
  • Vegetable garden
  • Balcony
Spa
  • Manicures and pedicures
  • Hot tub
  • Aromatherapy
  • Couples treatment room(s)
  • Body wraps
  • Steam room
  • Body treatments
  • Ayurvedic treatments
  • Body scrubs
  • Turkish bath/hammam
  • Facials
  • Massages

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available late check-in subject to availability
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 40 per person airport shuttle fee: usd 22.00 per person (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Raul
Aug 4, 2025 09:32:03 PM
Review Score:   10
Summary: some work being done to the hotel lobby bar, very well handled. stay was great as always!
See All Reviews

Room Arrangement

Room Info Facilities
Presidential Suite, 1 Double Bed, Non Smoking
Room Size: 2947 square feet m2
1 Double Bed
Presidential Suite, 1 Double Bed, Non Smoking

General

Square meters - 274, Number of living rooms 0, Number of bedrooms - 1, Ping - 82.82, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Separate sitting area, Club level room, Square feet - 2947, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Room Size: 467 square feet m2
2 Double Beds
Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

General

Number of living rooms 0, Square feet - 467, Number of bedrooms - 0, Shower/tub combination, Extra bed count 1, Number of bathrooms - 1, Square meters - 43, Private bathroom, Ping - 13.12, Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Non Smoking
Room Size: 467 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Square feet - 467, Number of bedrooms - 0, Shower/tub combination, Extra bed count 1, Number of bathrooms - 1, Square meters - 43, Private bathroom, Ping - 13.12, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Room Size: 459 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

General

Square feet - 459, Number of living rooms 0, Ping - 12.9, Number of bedrooms - 0, Shower/tub combination, Extra bed count 1, Number of bathrooms - 1, Square meters - 43, Private bathroom, Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Club Suite, 1 Bedroom, Non Smoking, Balcony
Room Size: 957 square feet m2
1 Double Bed
Club Suite, 1 Bedroom, Non Smoking, Balcony

General

Number of living rooms 0, Square feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Separate bedroom, Extra bed count 1, Square meters - 89, Number of bathrooms - 1, Private bathroom, Club level room, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Club Suite, 1 Bedroom, Non Smoking
Room Size: 1344 square feet m2
1 Double Bed
Club Suite, 1 Bedroom, Non Smoking

General

Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Partial ocean view, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Square feet - 1344, Club level room, Ping - 37.77, Square meters - 125, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Room Size: 467 square feet m2
1 King Bed
Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

General

Number of living rooms 0, Square feet - 467, Number of bedrooms - 0, Shower/tub combination, Sofa bed, Extra bed count 2, Number of bathrooms - 1, Square meters - 43, Private bathroom, Ping - 13.12, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Grand Suite, 1 Bedroom, Oceanfront
Room Size: 1345 square feet m2
1 Double Bed
Grand Suite, 1 Bedroom, Oceanfront

General

Number of living rooms 0, Ping - 37.80, Shower/tub combination, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Square feet - 1345, Square meters - 125, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Room Size: 467 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

General

Number of living rooms 0, Square feet - 467, Grab bar - in shower, Number of bedrooms - 0, Shower/tub combination, Sofa bed, Extra bed count 2, Number of bathrooms - 1, Square meters - 43, Shower grab bar height (inches) - 31, Private bathroom, Roll-in shower width (centimeters) - 100, Ping - 13.12, Roll-in shower width (inches) - 39, Shower grab bar height (centimeters) - 80, Balcony, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1
Suite, 1 Bedroom, Balcony
Room Size: 957 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom, Balcony

General

Number of living rooms 0, Square feet - 957, Shower/tub combination, Number of bedrooms - 1, Ping - 26.89, Separate bedroom, Extra bed count 1, Square meters - 89, Number of bathrooms - 1, Private bathroom, Balcony, Ocean view, Bed count minimum 2, Bed count maximum 2
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
Room Size: 785 square feet m2
2 King Bed and Double Sofa Bed
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

General

Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Separate bedroom, Square feet - 785, Extra bed count 1, Number of bathrooms - 1, Square meters - 73, Private bathroom, Balcony, Ping - 22.06, Ocean view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Double Bed, Non Smoking, Balcony
Room Size: 467 square feet m2
1 Double Bed
Deluxe Room, 1 Double Bed, Non Smoking, Balcony

General

Number of living rooms 0, Square feet - 467, Number of bedrooms - 0, Shower only, Extra bed count 1, Number of bathrooms - 1, Square meters - 43, Private bathroom, Ping - 13.12, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $383 per night with includes Air Conditioner, Pool, Business Services, Wellness Facilities, Restaurant, Toiletries, Breakfast, Bar, Guest Services, Entertainment, Hot Tub, Kitchen, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Spa, Laundry, Sports/Activities, Bedding/Linens, Child Friendly with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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